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What different types of cup do you offer?
We offer three different Huskee ranges: HuskeeCups (the original), HuskeeRenew and HuskeeSteel.
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What sizes do HuskeeCups come in?
Yes Huskee Cups are available in the full range of sizes needed for any busy café: · 3oz espresso · 6oz · 8oz · 12oz · 16oz
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Is each Huskee range available in all different sizes?
HuskeeCups and HuskeeRenew products are available in the following sizes: 3oz, 6oz, 8oz, 12oz and 16oz. The HuskeeSteel range is available in: 6oz, 8oz and 12oz.
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Are HuskeeCups BPA free?
Yes, 100%
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I tend to drink my coffee and tea on the go. Are your products suitable for this?
Absolutely, drinking on the go is encouraged with Huskee - we offer the Huskee Universal Lid, which handily fits on every Huskee cup across all three ranges. These are currently available in HuskeeCup natural and black and HuskeeRenew in smoke and amber, making for ideal takeaway cups.
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Can I purchase my cups, lids and saucers together?
We do offer bundle packs in both the original HuskeeCup and HuskeeRenew range which is convenient and cost effective way of purchasing your cups with the matching lids and saucers.
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What is your warranty policy?
Your Huskee product comes with a one-year warranty.
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What is your delivery policy?
Free UK delivery is available on all UK orders over £30, orders under this amount are subject to a £4.50 delivery charge. Please see our delivery and returns policy for more information
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What is your returns policy?
Please email any return requests to info@huskcups.co.uk All website purchases can be returned up to 14 days after receipt of your order. You must notify us of a return request within 14 days. Return shipping costs are the responsibility of the customer if the order was fulfilled correctly. Your item(s) must be returned unused and in the same condition that you received it, including the original packaging. Please see our delivery and returns policy for more information.
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Do you offer wholesale pricing?
Yes, we offer wholesale pricing for anyone with a wholesale account. Please fill out our account form here - https://www.huskcups.co.uk/wholesale-enquiries If you already have a wholesale account with us, you can login through our dedicated wholesale dealer website.
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Can my Huskee product be recycled?
Yes! HuskeeLoop is a bespoke recycling system. Your HuskeeCup should last for several years, however when the product does reach the end of life you are welcome to return to us. We'll then make sure they get returned to the manufacturers to get recycled into new Huskee products. This is HuskeeLoop - the ultimate closed-loop ecosystem ensuring zero waste. To find out how you can return your HuskeeCups to us, email sales@frederickhyde.com
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How does HuskeeSwap work?
HuskeeSwap lets you exchange your HuskeeCup for a fresh one at participating cafes: Buy: Get a HuskeeCup. Drop: Hand it in when ordering. Swap: Get your coffee in a fresh cup. Benefits: Saves money for cafes, adds revenue. Eco-friendly, convenient for users. Join for free after buying a HuskeeCup and be part of the waste-free movement!
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My lid keeps popping off, can this be fixed?
The HuskeeCup lid features a simple silicone seal. If you find the lid isn't sitting correctly in the cup, try putting the lid (with seal attached) through a dishwasher. The prolonged temperature from a dishwasher cycle will help tighten the seal and solve the issue.
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Which HuskeeCup size for which coffee?
Find the right coffee for each HuskeeCup size:
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What is a HuskeeCup made from?
Each year, during the harvest season, coffee producers are faced with tonnes of raw waste in the form of coffee husk. After a coffee cherry is picked, it’s fermented to develop flavour and loosen the fruity flesh surrounding the seed, or bean. Once the desired amount of time has passed, it’s then dried and milled. It’s during the milling stage of coffee production that you get husk, the last (second last if you count silver skin) remaining layer before the precious green bean. The husk in these cups is sourced from Yunnan Coffee Traders (YCT) in rural Southwest China. Before Huskee and, like many coffee farms around the world, YCT used the husk as a fertiliser buffer or a fuel source – albeit not a very efficient one. Leftover husk was then left to pile up, posing not only a fire risk but also a pest problem. Now, working together with Huskee allows Yunnan Coffee Traders to sustainably dispose of their milled coffee husk, which is collected, transported and repurposed at the Huskee manufacturing facility in China.
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What colours/finishes are HuskeeCups available in?
HuskeeCups are available in Natural and Charcoal finishes.
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How do I clean my HuskeeCup?
HuskeeCups are easy to look after, as long as you follow a few simple rules. AVOID abrasive cleaners such as scourers or Brillo pads. DO use a microfibre cloth for tough stains and if your cups undergo constant use, DO soak once a month in espresso cleaner. The most efficient way to clean your HuskeeCups is to simply put them in the dishwasher. It's as easy as that!
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What are the HuskeeCup’s thermal properties?
The composition of the HuskeeCup increases the cup’s thermal retention in comparison to standard polymer and single use paper cups. The iconic fin design offers superb insulation and enables the cups to be stacked – perfect for storage!
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Does HuskeeCup fit in my car cupholder?
Yes! All HuskeeCup sizes can fit in a standard car cupholder. Some cars however design their cups holders too thin for a HuskeeCup to fit in.
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Can I put my HuskeeCup in the microwave?
You can, as Huskee themselves tested on multiple limited cycles. However, they do not recommend repeated use in a microwave.
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Can I have my soup out of a HuskeeCup?
You can really have whatever you like out of a HuskeeCup. Coffee, tea, french onion soup, baked beans, dal, you name it!
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What are HuskeeSteel cups made of?
These dual walled, vacuum sealed cups are made of 91% post-consumer recycled stainless steel, making sure your coffee stays hotter for longer. The vacuum sealed design also helps to keep your coffee at the perfect temperature, allowing you to enjoy it for longer. The black, white and slate cups also feature a ceramic inner lining.
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What sizes are the HuskeeSteel cups available in?
All four colours of the HuskeeSteel cups are available in 6oz, 8oz and 12oz.
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Does the steel cup affect the taste of my coffee?
Not at all. The ceramic lining of the HuskeeSteel cup ensures that your coffee tastes pure and delicious without any metallic aftertaste.
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What colours are HuskeeSteel available in?
HuskeeSteel cups are available in black, white, slate and brushed steel.
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How do I clean my HuskeeSteel cup?
HuskeeSteel is rust-resistant, odourless, and long lasting. To ensure your HuskeeSteel stays in great condition and maintains its functionality, follow the cleaning advice below: Cleaning the exterior Rinse HuskeeSteel with warm water to remove any particles or dirt Use a mild dish soap and a soft sponge or cloth to gently wash the cup's interior and exterior Rinse the cup thoroughly with warm water to eliminate any soap residue To clean the inside (lined with ceramic) Gently hand wash the cup using warm water and mild detergent Rinse the cup thoroughly with warm water to ensure all detergent is removed We highly advise not to use abrasive cleaners, scrub brushes, or harsh chemicals, as they may damage the powder-coated finish.
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Do HuskeeSteel cups have lids?
HuskeeSteel cups do come with lids, which create a vacuum seal to help keep your coffee at the perfect temperature. The lids are the same stopper ones the come with the smoke-finished HuskeeRenew cups.
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Can I put my HuskeeSteel in the microwave?
No, HuskeeSteel is not microwave safe.
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How long will my drink stay hot in my HuskeeSteel cup?
The ceramic-lined HuskeeSteel cups will keep drinks warm for up to 90 minutes. The non-ceramic lined HuskeeSteel cups will keep drinks warm for up to 165 minutes. Huskee also recommends pre-heating the HuskeeSteel cups for enhanced performance. (Data tested on 8oz HuskeeSteel cups with and without ceramic lining).
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Can I brand my HuskeeSteel cup?
Yes, we offer a bespoke engraving service which look amazing on the HuskeeSteel cups! Full details ca be found here: https://www.huskcups.co.uk/custom
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What are HuskeeRenew cups made of?
HuskeeRenew cups are made from Tritan™ Renew 50, which includes 50% recycled content, aiming to further decrease the footprint of the coffee industry. This material was chosen for its durability, stain resistance and clarity which is not affected by washing. HuskeeRenew is also dishwasher safe.
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What colours are HuskeeRenew available in?
HuskeeRenew cups are available in amber and smoke.
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How do I clean my HuskeeRenew cup?
HuskeeRenew is easy to look after, as long as you follow a few simple rules. AVOID abrasive cleaners such as scourers or Brillo pads. DO use a microfibre cloth for tough stains and if your cups undergo constant use, DO soak once a month in espresso cleaner. The most efficient way to clean your HuskeeRenew cups is to simply put them in the dishwasher. It's as easy as that!
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Is HuskeeRenew translucent?
Yes, HuskeeRenew cups are see-through. This can be handy to see how much you've got left when the lid is on. It's also fun to see the thickness of the foam in your latte, flat white or cappuccino.
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What sizes are the HuskeeRenew cups available in?
HuskeeRenew cups are available in the following sizes: 3oz, 6oz, 8oz, 12oz and 16oz.